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Global Service, Parts and Training

At SHI Cryogenics Group, we realize that our customers are diverse and the markets they serve are demanding and unique. In response, our global service and support network offers responsive and value-added support for our complete range of products.

SHI’s service, parts and training offerings differ by industry and by product type. However, our complete range of services is both flexible and cost effective, including:

  • Product return to local service depot for service, repair or complete refurbishment
  • Assistance in diagnosing equipment issues via phone or e-mail
  • Product exchange programs (contact your local service center for available products)
  • Customer training programs
  • Customized service contracts
  • Full factory warranty

SHI factory-trained service technicians are also available for on-site training, scheduled maintenance or emergency visits.

Further explore our service, parts and training options by selecting your industry below:

Need Service Support? Let’s Talk.

Our factory-trained technicians and service support members are located in strategic service centers around the globe and offer 24/7 on-call support.

Find your nearest service center or fill out our contact form.

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