RP Service

RP Series Pulse Tubes Service Options

RP Series Pulse Tubes are high-quality, ultra-reliable designs that operate at extremely low temperatures (typically liquid helium temperatures).

Due to the unique operating environment of these cryocoolers, on-site service and maintenance by non-SHI technicians is not recommended at this time.  The most reliable approach to service and maintenance on these cryocoolers is to return them to one of SHI’s service centers.  Product repairs and refurbishments performed at SHI Service Centers include:

  • Replacement of required wear items—valve stem and filter unit, when necessary
  • Flush and clean heat exchangers
  • Performance testing to factory specification
  • Leak check, both pressurized and for vacuum integrity, where applicable
  • Full factory warranty

Service and Support

With product service centers located in strategic locations around the world, we can offer the fastest turnaround to our customers while lowering your shipping costs.

Global Offices