Service and Support

map of world

With product service centers located in strategic locations around the world, we can offer the fastest turnaround to our customers while lowering your shipping costs.

Services include:

  • Exchange programs
  • On-site service
  • Spare parts
  • Service depot repair
  • Customer training
  • Service contracts

Global Offices


5th International Conference on Superconductivity and Magnetism

24-30 April 2016 at the Sedito Lykia Resort & Spa, Fethiye, Turkey ICSM2016’s technical sessions and exhibit provide a fruitful platform for solid state physicists, chemists, material scientists, engineers, technologists, decision makers…

Hannover Messe 2016

25-29 April 2016 at the Hannover Fairground, Hannover, Germany Known as the world’s leading trade fair for industrial technology, Hannover Messe brings together 220,000 visitors and 6500 exhibitors from over 70 countries.  The exhibit…

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About Us


SHI Cryogenics Group, a global manufacturer that includes the Cryogenics Division of Sumitomo Heavy Industries, Ltd. and the former APD Cryogenics, delivers innovative solutions to the semiconductor, research, optical coating, and medical industries.

Learn About How We Innovate