Service and Support

map of world

With product service centers located in strategic locations around the world, we can offer the fastest turnaround to our customers while lowering your shipping costs.

Services include:

  • Exchange programs
  • On-site service
  • Spare parts
  • Service depot repair
  • Customer training
  • Service contracts

Global Offices


2014 Applied Superconductivity Conference

12-14 August 2014 at the Charlotte Convention Center, Charlotte, North Carolina, USA As ASC comes to Charlotte, North Carolina, site of NASCAR’s Hall of Fame, the theme, “Race to Energy Efficiency,”…

Ribbon Cutting - Malta, NY Office
Sumitomo (SHI) Cryogenics of America, Inc. Opens New Office in Malta, New York

New Location to Offer Service and Support to New York’s Growing Semiconductor Industry Sumitomo (SHI) Cryogenics of America, Inc. (SCAI), is pleased to announce the opening of its new facility…

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About Us


SHI Cryogenics Group, a global manufacturer that includes the Cryogenics Division of Sumitomo Heavy Industries, Ltd. and the former APD Cryogenics, delivers innovative solutions to the semiconductor, research, optical coating, and medical industries.

Learn About How We Innovate