Service and Support

map of world

With product service centers located in strategic locations around the world, we can offer the fastest turnaround to our customers while lowering your shipping costs.

Services include:

  • Exchange programs
  • On-site service
  • Spare parts
  • Service depot repair
  • Customer training
  • Service contracts

Global Offices


2016 Applied Superconductivity Conference

4-9 September 2016 at the Colorado Convention Center, Denver, Colorado, USA This year marks 50 years of Applied Superconductivity Conferences.  Set against the backdrop of the magnificent Rocky Mountains, the six day conference…

Sumitomo (SHI) Cryogenics of America, Inc. Announces Collaboration Agreement with Synergy Systems Corporation

New Agreement Offers Expanded Sales, Service and Support to Sumitomo’s Line of Marathon® CP Cryopumps in North America. ALLENTOWN, PA, July 1, 2016 – Sumitomo (SHI) Cryogenics of America, Inc….

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About Us


SHI Cryogenics Group, a global manufacturer that includes the Cryogenics Division of Sumitomo Heavy Industries, Ltd. and the former APD Cryogenics, delivers innovative solutions to the semiconductor, research, optical coating, and medical industries.

Learn About How We Innovate