Service and Support

map of world

With product service centers located in strategic locations around the world, we can offer the fastest turnaround to our customers while lowering your shipping costs.

Services include:

  • Exchange programs
  • On-site service
  • Spare parts
  • Service depot repair
  • Customer training
  • Service contracts

Global Offices


SHI Cryogenics Group Receives SHI President’s Awards

SHI Cryogenics Group Wins Silver and Bronze Medals During the 2015 SHI Innovation Forum Sumitomo Heavy Industries, Ltd. hosted its 21st annual SHI Innovation Forum on 21 November 2015 in…

SHI Cryogenics Group Attends CEC-ICMC 2015

SHI Cryogenics Group Presents Large Exhibit and Hosts Reception for Attendees at the 2015 CEC-ICMC During the week of 29 June, the SHI Cryogenics Group exhibited at the 2015 Cryogenics Engineering…

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About Us


SHI Cryogenics Group, a global manufacturer that includes the Cryogenics Division of Sumitomo Heavy Industries, Ltd. and the former APD Cryogenics, delivers innovative solutions to the semiconductor, research, optical coating, and medical industries.

Learn About How We Innovate