Service and Support

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With product service centers located in strategic locations around the world, we can offer the fastest turnaround to our customers while lowering your shipping costs.

Services include:

  • Exchange programs
  • On-site service
  • Spare parts
  • Service depot repair
  • Customer training
  • Service contracts

Global Offices


SHI to Appear at EUCAS 2019 Following Completion of EcoSwing Project

SHI Cryocoolers Part of World’s First Superconducting Wind Turbine In 2015, the SHI Cryogenics Group was delighted to enter a European consortium to deliver the world’s first operational superconducting wind…

SHI Cryogenics Group Has Successful Showing at CEC/ICMC 2019 in Hartford

The SHI Cryogenics Group had a busy week at the CEC/ICMC in Hartford, CT, USA! The SHI booth was full of both people and products throughout the exhibit, while Dr….

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About Us


SHI Cryogenics Group, a global manufacturer that includes the Cryogenics Division of Sumitomo Heavy Industries, Ltd. and the former APD Cryogenics, delivers innovative solutions to the semiconductor, research, optical coating, and medical industries.

Learn About How We Innovate