Service and Support

map of world

With product service centers located in strategic locations around the world, we can offer the fastest turnaround to our customers while lowering your shipping costs.

Services include:

  • Exchange programs
  • On-site service
  • Spare parts
  • Service depot repair
  • Customer training
  • Service contracts

Global Offices


SHI Cryogenics Group Attends ASC 2016

SHI Cryogenics Group Presents Large Exhibit and Hosts Reception for Attendees at ASC 2016 During the week of 5 September, the SHI Cryogenics Group exhibited at the 2016 Applied Superconductivity Conference…

BC Technical Enters Strategic Partnership With Sumitomo Cryogenics

New relationship will allow the nation’s leading non-OEM medical imaging solutions provider help their customers considerably reduce costs by extending coldhead longevity and reducing cryogen usage WEST JORDAN, UT, September…

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About Us


SHI Cryogenics Group, a global manufacturer that includes the Cryogenics Division of Sumitomo Heavy Industries, Ltd. and the former APD Cryogenics, delivers innovative solutions to the semiconductor, research, optical coating, and medical industries.

Learn About How We Innovate