Service and Support

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With product service centers located in strategic locations around the world, we can offer the fastest turnaround to our customers while lowering your shipping costs.

Services include:

  • Exchange programs
  • On-site service
  • Spare parts
  • Service depot repair
  • Customer training
  • Service contracts

Global Offices

News

RDE-418D4
SHI Cryogenics Group Releases Highest Capacity 4K Cryocooler to Date

New RDE-418D4 Cryocooler Increases Cooling Performance by 20% Compared to Existing Models ALLENTOWN, PA, January 3, 2019 – The SHI Cryogenics Group has added a new model to its line…

SHI Cryogenics Group’s 2019 Exhibit Schedule

Come and visit the SHI Cryogenics Group throughout the year at conferences and exhibits around the world.  Check back often for updates. 2019 American Physical Society (APS) March Meeting Boston…

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About Us

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SHI Cryogenics Group, a global manufacturer that includes the Cryogenics Division of Sumitomo Heavy Industries, Ltd. and the former APD Cryogenics, delivers innovative solutions to the semiconductor, research, optical coating, and medical industries.

Learn About How We Innovate