Service and Support

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With product service centers located in strategic locations around the world, we can offer the fastest turnaround to our customers while lowering your shipping costs.

Services include:

  • Exchange programs
  • On-site service
  • Spare parts
  • Service depot repair
  • Customer training
  • Service contracts

Global Offices

News

RDE-418D4
SHI Cryogenics Group Releases Highest Capacity 4K Cryocooler to Date

New RDE-418D4 Cryocooler Increases Cooling Performance by 20% Compared to Existing Models ALLENTOWN, PA, January 3, 2019 – The SHI Cryogenics Group has added a new model to its line…

Notice Regarding the Acquisition of Shares of US-based Ferran Technology, Inc. and Subsequent Subsidiarization

This is to notify that the Sumitomo Heavy Industries Group (hereinafter referred to as “SHI”) has acquired the shares of Ferran Technology, Inc. (hereinafter referred to as “Ferran Technology”; Head…

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About Us

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SHI Cryogenics Group, a global manufacturer that includes the Cryogenics Division of Sumitomo Heavy Industries, Ltd. and the former APD Cryogenics, delivers innovative solutions to the semiconductor, research, optical coating, and medical industries.

Learn About How We Innovate