Service and Support

map of world

With product service centers located in strategic locations around the world, we can offer the fastest turnaround to our customers while lowering your shipping costs.

Services include:

  • Exchange programs
  • On-site service
  • Spare parts
  • Service depot repair
  • Customer training
  • Service contracts

Global Offices


AVS 65th International Symposium & Exhibition

23-25 October 20183 at the Long Beach Convention Center, Long Beach, California, USA Visit the SHI Cryogenics Group’s cryopump representative, SynSysCo, at Booth #518, where they will exhibit our range of Marathon® CP…

Applied Superconductivity Conference 2018

29 October-1 November 2018 at the Washington State Convention Center, Seattle Washington, USA For more than five decades, ASC has been an important gathering point for the electronics, large scale, and…

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About Us


SHI Cryogenics Group, a global manufacturer that includes the Cryogenics Division of Sumitomo Heavy Industries, Ltd. and the former APD Cryogenics, delivers innovative solutions to the semiconductor, research, optical coating, and medical industries.

Learn About How We Innovate