Technical Account Manager

Sumitomo (SHI) Cryogenics of America, Inc.

Job Posting


Job Title:         Technical Account Manager

Reports To:     Marketing & Sales Department Head

Location:         HQ-Allentown PA


If you are an experienced technical sales professional with three plus (3+) years of engineered-component OEM sales and account management experience, and are looking for an opportunity to shine, then we would like to talk to you.

Sumitomo (SHI) Cryogenics of America, Inc. (SCAI) is looking to hire an experienced technical sales professional with a competitive drive to problem solve, find new ways to improve the customer experience, build relationships and identify revenue opportunities with global customers. Technical Account Managers are responsible for managing the entire sales process from start to finish (from initial inquiry through after sales care), act as the voice of the customer to escalate problems (inside and outside of SCAI) and drive prioritization of business needs. This is a roll-up-your sleeves and get your hands dirty type of role where you will regularly be involved with every facet of account management.

Required Qualifications

  • Bachelor’s degree in Engineering (ideally in Physics, Mechanical, Electrical or Chemical Engineering), Sales, or Business from an accredited four-year college or university and/or an equivalent combination of education and experience.
  • Minimum 3 years customer-facing experience as a technical lead selling engineered components/products. Must have a proven track record of sales success.
  • Ability to consistently understand product applications in the customer’s environment.
  • A firm understanding of the sales process and value selling, as well as proven business analysis skills.
  • Superior organizational and project management skills.
  • Ability & willingness to travel (up to 40%).
  • Ability to pass a personal background check and/or clearance at time of hire, and as required by our customers.
  • Must be legally authorized to work in the United States without company sponsorship.


Desired Qualifications

  • Previous sales experience within medical device, vacuum and/or cryogenic markets is a definite plus.



About the SHI Cryogenics Group and Sumitomo (SHI) Cryogenics of America, Inc.

SHI Cryogenics Group, an integral part of the Precision Equipment Division of Sumitomo Heavy Industries, Ltd., is a leading worldwide provider of innovative cryogenic and vacuum solutions to the medical, semiconductor, flat panel, general coating and research industries. With offices in Asia, Europe and the United States, it has been producing quality cryogenic equipment for over 50 years. SHI’s renowned engineering departments continue to focus on the latest cryogenic and vacuum technologies, including innovative cryopump and cryocooler designs. Sumitomo (SHI) Cryogenics of America, Inc. (“SCAI”) is the North American Division of the SHI Cryogenics Group, focusing on design, manufacturing, sales and service with corporate office in Allentown, PA and additional locations in Illinois, California, New York and Texas.  For additional information, visit

Benefits of Working for SCAI

  • Competitive Salary
  • Growing company with a GREAT culture that genuinely values our employees
  • Excellent Healthcare Benefits (well above industry norms)
  • Excellent Benefits Package (including 401k with Match, Paid Holidays, Discount Program)
  • Excellent Training & Development Benefits
  • Unlimited Career Growth Opportunity (great place to learn and grow your career)

Apply Now

Service and Support

With product service centers located in strategic locations around the world, we can offer the fastest turnaround to our customers while lowering your shipping costs.

Global Offices