Technical Support Contact Form

In order for us to assist you with your service request, please complete the form below.  When finished, click on the Submit button, and your information will be sent to your local SHI Service Center.

Your Name
Company Name
Email Address
Phone
Country
Type of Service Requested
Was the system purchased directly from SHI?  Yes No

If No, where was the system purchased?
Coldhead/Cryopump
Model Number (?)
Part Number
Serial Number
Date of Manufacture
Previous Repair Date
Compressor
Model Number
Part Number
Serial Number
Date of Manufacture
Previous Repair Date
Reason for Inquiry/Additional Comments
Photo Upload






Note Photo Upload (max. 8MB total for all files)

Service and Support

With product service centers located in strategic locations around the world, we can offer the fastest turnaround to our customers while lowering your shipping costs.

Global Offices