Service and Support

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With product service centers located in strategic locations around the world, we can offer the fastest turnaround to our customers while lowering your shipping costs.

Services include:

  • Exchange programs
  • On-site service
  • Spare parts
  • Service depot repair
  • Customer training
  • Service contracts

Global Offices


SHI Cryogenics Group to be Featured at the 7th Vacuum Symposium UK

7th Vacuum Symposium UK, 12-13 October 2016, Ricoh Arena, Coventry, United Kingdom The SHI Cryogenics Group is pleased to announce its participation in the upcoming Vacuum Symposium UK.  Richard Frost,…

SHI Cryogenics Group Attends ASC 2016

SHI Cryogenics Group Presents Large Exhibit and Hosts Reception for Attendees at ASC 2016 During the week of 5 September, the SHI Cryogenics Group exhibited at the 2016 Applied Superconductivity Conference…

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About Us


SHI Cryogenics Group, a global manufacturer that includes the Cryogenics Division of Sumitomo Heavy Industries, Ltd. and the former APD Cryogenics, delivers innovative solutions to the semiconductor, research, optical coating, and medical industries.

Learn About How We Innovate